Terms of Service

Last Modified: Mar 19, 2026

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User “or “you”) and Aylo Freesites Ltd, a company incorporated in the Republic of Cyprus with its registered address at 195–197 Old Nicosia–Limassol Road, Block 1, Dali Industrial Zone, Cyprus 2540 (“Company,” “we,” “our,” or “us”). These Terms govern your access to and use of the Brazzers.ai website, online platform, applications, and all related products, features, and services made available by the Company (collectively, the “Services”). By accessing, registering for, or using the Services in any manner, you expressly acknowledge that you have read, understood, and freely agreed to be bound by these Terms, together with all additional policies, notices, and guidelines referenced herein or made available through the Services (“Policies”), which are incorporated by reference and form an integral part of this agreement. If you do not agree to these Terms or the Policies, you must discontinue use of the Services immediately.


The Services are intended exclusively for personal and non-commercial entertainment use. Under no circumstances may the Services be used for any unlawful, unauthorized, commercial, or otherwise prohibited purpose.


1. Key Notices and Disclaimers

The Services include artificially generated characters (“Companions”) designed to simulate fictional interactions. All responses, imagery, voices, videos, or media produced by the Companions are generated through artificial intelligence. These outputs are fictional and do not represent real individuals, real emotions, or real-world commitments. Users must understand and accept that the Companions do not form genuine relationships, cannot provide professional guidance of any kind, and do not possess consciousness, intent, or emotional capacity.


You expressly acknowledge and agree that the Services are not designed to provide, and do not constitute, therapeutic, medical, psychological, emotional, financial, or legal advice of any kind. The Company makes no representations regarding the suitability of the Service for addressing personal, medical, or psychological needs. If you experience distress, fear, emotional instability, or require professional assistance of any kind, you must immediately discontinue use of the Services and seek help from a qualified, licensed professional rather than relying on interactions with AI-Generated Content. The Company disclaims all liability for any harm arising from reliance on AI-Generated Content for professional guidance.


You further understand that, due to the inherent limitations of emerging AI technologies, the Content generated may at times be inaccurate, offensive, incomplete, unrealistic, inconsistent, or unsuitable for your preferences. You assume full responsibility for evaluating the accuracy and appropriateness of all Content made available through the Services.


2. Age Restrictions and Adult Content Warning

This Website contains age-restricted materials including nudity and explicit depictions of sexual activity. Subscriber hereby acknowledges and understands the explicit sexual nature of the materials available on this Website and agrees to comply with these terms and conditions.


Access to the Services is strictly prohibited for any person under eighteen (18) years of age or under the age of majority in the jurisdiction from which access is attempted (whichever is higher). If you are under the applicable age requirement, you do not have authorization or permission to enter, access, or use any of the Services or materials, and any attempt to do so constitutes a material breach of these Terms. By accessing the Services, you represent and warrant that you meet these age requirements.


You also understand and agree that, after any purchases made on this Website, you may be asked to prove or verify your age through government-issued identification or other reliable verification methods. If you are having any difficulties completing the verification process, you may cancel your subscription to prevent further charges or contact us at support@brazzers.ai. However, if you are unsuccessful with the verification process (i.e., you are found to be under eighteen (18) years of age or the age of majority in the jurisdiction from which you are attempting to verify, whichever is higher), your purchase will be cancelled, and a full refund will be issued to you. Upon failing to verify or prove your age, we reserve the right to immediately terminate your account and prevent you from re-entering this Website.


3. Definitions

For the purpose of these Terms, the following definitions shall apply:


AI-Generated Content refers to any text, images, videos, audio, or other media outputs produced by AI Companions in response to User prompts, inputs, instructions, or interactions with the Services


Companion refers to a fictional, AI-generated character capable of producing interactive media through automated processes, including messages, images, videos, and audio.


Content refers collectively to all User-Generated Content and AI-Generated Content associated with the Services.


Controller / Merchant / Aylo Freesites Ltd refers to the the operator and data controller of brazers.ai. All personal data collected through brazzers.ai is controlled and managed by Aylo Freesites Ltd.


Payment Processor refers to Toquon, LLC, a US company, and Toquon EU Ltd, a Cyprus company, which are responsible for facilitating payment processing for transactions made through the Services, including any successor or affiliated entities.


Prohibited Content refers to any material or activity that violates law or policy, including but not limited to: (a) content involving minors (persons under 18 years of age) in sexual, suggestive, or harmful contexts; (b) non-consensual depictions of identifiable persons; (c) bestiality; (d) incest; (e) hate speech, incitement to violence, or discrimination based on protected characteristics; (f) graphic violence, torture, or harm to persons or animals; (g) harassment, stalking, or threats; (h) exploitation or human trafficking; (i) illegal drug use or promotion; (j) the use of AI to generate image, video, or voice outputs that depict, impersonate, or simulate the likeness, voice, or persona of identifiable public figures or private individuals without their express prior written consent, including but not limited to deepfakes or synthetic media that could reasonably be mistaken for authentic recordings; (k) infringement of third-party intellectual property rights, privacy rights, or personality rights; or (l) the removal, alteration, modification, or circumvention of metadata, watermarks, digital signatures, latent disclosures, content provenance information, or any other technical identifiers embedded in AI-Generated Content.

User-Generated Content refers to any information, text, images, audio, prompts, instructions, customization choices, or other materials that are directly created, submitted or transmitted by Users through the Services, excluding content generated by AI Companions.


User / Subscriber refers to any individual who accesses, registers for, or uses the Services.


4. Description of the Services

Brazzers.ai provides access to fictional AI-driven characters capable of producing interactive and personalized media. The Services allow users either to select from a range of existing Companions or to create new Companions by customizing various personality and physical characteristics. Users may engage with Companions through text, audio messages, images, or video media generated automatically by AI technology.


The Services are continuously evolving. We reserve the right to introduce new features, modify existing functionality, or remove components of the Services entirely, at any time and for any reason, without prior notice.


5. Account Registration and Security

To access the full functionality of the Services, you are required to create an account using a valid email address and secure password. You represent and warrant that all information provided during registration is complete, accurate, and truthful, and you agree to maintain and promptly update this information as necessary.


You are solely responsible for maintaining the confidentiality of your login credentials and for all activities occurring through your account. You agree that your account is personal to you and may not be sold, transferred, leased, shared, or otherwise made accessible to any other person, whether for compensation or free of charge. If you suspect that your account has been compromised, you must notify us immediately.


We reserve the right to request additional personal information, including government-issued identification documents, to verify identity or confirm legal age. We will process such information in accordance with our Privacy Notice and applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Cyprus Processing of Personal Data (Protection of the Individual) Law. Accounts may be suspended or terminated if we determine, acting reasonably, that the information provided is false or incomplete, if you fail age verification requirements, or if you have violated these Terms or any applicable law. Prior to termination, we will provide you with notice and an opportunity to respond, except where immediate termination is required by law or necessary to prevent imminent harm or illegal activity.


You acknowledge that you do not possess, nor do you acquire, any ownership or proprietary interest in your account, and all account-related rights belong exclusively to the Company.


6. Subscription Terms and Trial Period

The Services may offer a limited trial period to new Users, during which specific features or Companions may be restricted. Following the conclusion of the trial period, continued use of the Services requires the purchase of a subscription plan. The subscription begins upon successful payment and continues for the duration of the selected billing cycle.


You are responsible for all subscription fees, applicable taxes, and charges incurred through your account. All fees, including the total price inclusive of any applicable taxes, will be displayed clearly at the time of purchase in accordance with Cyprus consumer protection law. We are not responsible for costs or charges arising from third-party platforms not recognized or endorsed by the Company.


7. User Safety and Personal Information

You are strictly prohibited from disclosing sensitive personal information, including but not limited to financial data, home addresses, identification numbers, or login credentials, during interactions with Companions or through any feature of the Services. Although we prioritize User safety, all transmissions of information over the internet carry inherent risks, and Users must exercise caution in their interactions.


We encourage all Users to promptly report any inappropriate, suspicious, or concerning activity encountered on the platform. We will investigate such reports and take action where appropriate in accordance with these Terms and our internal policies.


8. User Representations and Warranties

By using the Services, you represent and warrant that you meet the age requirements set forth in Section 2, that you are accessing the Services solely for your personal use, and that you will comply with all applicable laws, regulations, and these Terms.

You represent and warrant that you will not attempt to generate, and will not knowingly generate, any content that violates these Terms, infringes any third-party rights, or violates any applicable law. You acknowledge that any attempt to circumvent content filters, safety measures, or usage restrictions constitutes a material breach of these Terms and that you remain fully responsible for all content generated regardless of whether such measures are bypassed.

You further affirm that you will not access or attempt to access the Services from any jurisdiction where pornographic content or AI-Generated Content is prohibited by applicable law, and that you will not use VPNs, proxy servers, or other technological tools to circumvent regional restrictions or access limitations imposed by us. 


9. Artificial Intelligence Systems and Training Data Disclosure

The Services incorporate generative artificial intelligence systems that have been developed, configured, and deployed internally by the Company for the purpose of producing algorithmically generated content in response to user inputs. All characters, interactions, media, and outputs generated through the Services are artificial and fictional in nature and do not represent real persons, real events, or real-world experiences.


The Company’s generative AI systems are trained and refined using a combination of internally developed datasets, licensed data, data created by human trainers, synthetic data, and publicly available information, where permitted by applicable law. The Company does not intentionally use personal data of Users to train its generative AI models unless such use is expressly disclosed, required for system safety or integrity, or mandated by applicable law.


In connection with the operation of the Services, certain technical metadata, provenance data, and system-level records relating to AI-Generated Content may be automatically generated and maintained. Such information may include, without limitation, system prompts, output identifiers, timestamps, performance metrics, safety signals, and moderation flags. This data is processed solely for legitimate business purposes, including system functionality, quality assurance, safety monitoring, abuse prevention, auditing, compliance, and ongoing system improvement.


Information relating to the general categories of data used in the development of the Company’s generative AI systems, as well as high-level descriptions of training methodologies and data sources, may be made available on the Company’s website or through separate AI transparency disclosures. Such disclosures are provided for informational and regulatory transparency purposes only, may be updated from time to time, and do not form part of these Terms.


All processing of personal data in connection with the Services and the Company’s AI systems is governed by the Privacy Notice and applicable data protection laws.


10. Intellectual Property Rights

All intellectual property rights in and to the Services, including without limitation all software, source code, object code, algorithms, models, datasets, system architecture, user interfaces, workflows, trademarks, service marks, trade names, logos, branding elements, and other proprietary materials (collectively, the “Company IP”), are owned exclusively by the Company or its licensors and are protected by applicable intellectual property and unfair competition laws. Except for the limited, revocable, non-exclusive, non-transferable right to access and use the Services strictly in accordance with these Terms, nothing herein grants you any ownership interest in or right to exploit the Company IP.

Users retain all right, title, and interest in and to the original text prompts, instructions, and other inputs they submit through the Services (“User- Generated Content”).

As between the User and the Company, the User is deemed the creator of any AI-generated videos, audio, or other media outputs produced through the Services in response to User- Generated Content (“AI-Generated Content”) solely for purposes of allocating responsibility under these Terms and applicable law, including responsibility for the legality of such content. The User acknowledges that AI-Generated Content is produced by automated systems operated by the Company in response to User- Generated Content and system processes.

The User represents, warrants, and agrees that:

By submitting User- Generated Content or generating AI-Generated Content, the User grants the Company, its affiliates, successors, assigns, and content partners an exclusive (as against third parties), perpetual, irrevocable, worldwide, royalty-free, sublicensable, and transferable license to host, store, use, reproduce, modify, adapt, translate, create derivative works from, publish, display, distribute, perform, market, monetize, and otherwise exploit such User- Generated Content and AI-Generated Content for any lawful purpose, including without limitation:

This license includes the right to remove, edit, suppress, restrict, geo-block, or permanently delete any User- Generated Content or AI-Generated Content at the Company’s sole discretion, without notice.

To the fullest extent permitted by applicable law, the User irrevocably waives any and all moral rights, rights of attribution, rights of integrity, or similar rights in connection with any User- Generated Content or AI-Generated Content, including any right to be identified as the author or creator. The User acknowledges that AI-Generated Content is published anonymously as a core feature of the Services.

Subject to these Terms, Users are granted a limited, non-exclusive, non-transferable, and royalty-free right to access and view AI-Generated Content solely through the Services. Users may not download, save, extract, copy, redistribute, transmit, or enable others to download or save any Content except where expressly authorized by the Company in writing.

All AI-Generated Content includes embedded technical identifiers, provenance data, or other latent disclosures as described in Section 11. The User agrees that such identifiers and metadata must remain intact and unaltered. Any attempt to remove, alter, or circumvent these measures constitutes a material breach of these Terms.


You are expressly prohibited from copying, reproducing, distributing, modifying, reverse engineering, scraping, data-mining, or otherwise exploiting any portion of the Services or Company IP for commercial or competitive purposes without the Company’s prior written consent. The use of automated tools, bots, scripts, or similar technologies to extract data or Content from the Services is strictly prohibited.


11. Content Authentication and Latent Disclosure

All media generated through the Services, including images, videos, and audio outputs, contains embedded technical identifiers and metadata (collectively, "Latent Disclosures"). These Latent Disclosures include, without limitation: the provider name, AI system name and version, timestamp of creation, and a unique permanent identifier designed to establish content provenance and authenticity.

While you retain ownership of AI-Generated Content produced through your account as set forth in Section 10, such ownership is expressly conditioned upon your compliance with this Section and your obligation to preserve all Latent Disclosures. Any attempt to remove or circumvent Latent Disclosures constitutes a material breach of these Terms and may result in immediate account termination without refund, legal action, and reporting to appropriate authorities where required by law.

The Company implements Latent Disclosures to promote transparency, prevent misuse, support regulatory compliance, and mitigate risks associated with synthetic media.


12. Acceptable Use Requirements

You agree to use the Services solely for lawful purposes and in full compliance with these Terms and all applicable laws and regulations. You shall not interfere with, disrupt, disable, overburden, or otherwise impair the operation, security, or integrity of the Services, nor attempt to gain unauthorized access to any systems, networks, accounts, or features.

You shall not engage in conduct that is unlawful, harmful, abusive, harassing, threatening, deceptive, defamatory, obscene, or otherwise objectionable, nor attempt to generate, solicit, distribute, or access Content that is prohibited under these Terms or applicable law. You are solely responsible for all activity conducted through your account, including all prompts, inputs, and interactions with AI Companions.

You further agree not to remove, alter, or circumvent any content authentication mechanisms, latent disclosures, watermarks, or metadata embedded in AI-Generated Content produced through the Services.


13. Responsibility for Content and Moderation Policies

By using the Services, you expressly acknowledge and agree that all AI-Generated Content results from your prompts, inputs, instructions, interactions, customization choices, and use of the Services. You are primarily responsible for all User-Generated Content you submit, including all prompts and inputs, and for all AI-Generated Content produced through your account. You acknowledge that you bear responsibility for evaluating and determining the legality and appropriateness of all prompts you submit and for your use of any AI-Generated Content produced in response. You agree not to attempt to generate, request, or create any Prohibited Content as defined in these Terms, and you acknowledge that any such attempt constitutes a material breach. You remain responsible for your inputs and use of AI-Generated Content regardless of whether the Company's content filters or safety measures are bypassed, fail to function, or are circumvented.

The Company employs a combination of automated systems and authorized human review processes to promote compliance with applicable laws and these Terms. User-Generated Content and AI-Generated Content involving sensitive or prohibited subject matter may be flagged and reviewed for safety or policy compliance. We reserve the right to monitor, modify, block, remove, or otherwise restrict access to any User-Generated Content, prompts, interactions, or AI-Generated Content that violates these Terms, poses potential harm to Users or the platform, or raises legal or regulatory concerns. Content is monitored using content monitoring tools and/or human review to detect content that is non-compliant with these Terms. We may take appropriate action in response to such Content. We do not guarantee that all Content will be reviewed and this does not relieve Users of their responsibility for User-Generated Content submitted and AI-Generated Content produced through their accounts. We make no guarantee that our moderation systems will detect or prevent all violations, and Users acknowledge that moderation measures are imperfect and may result in both false positives and failures to detect problematic Content.

Users acknowledge that Services may be suspended, modified, restricted, or terminated based on moderation actions. No refunds will be provided for accounts suspended, restricted, or terminated due to violations of these Terms, regardless of whether such violations were intentional or inadvertent. The Company may take action against accounts based on patterns of use, attempted circumvention of safety measures, generation of Prohibited Content, or any other conduct that violates these Terms or applicable law. Account termination decisions are made at the Company's sole discretion and are final.

The Company maintains a strict zero-tolerance policy with respect to Child Sexual Abuse Material ("CSAM"), Non-Consensual Content ("NCC"), and other illegal Content. Any User attempt to generate, request, access, or distribute such content constitutes an immediate and material breach of these Terms. Detection of CSAM or illegal Content in User-Generated Content or AI-Generated Content will result in immediate account termination without refund and will be reported to the National Center for Missing and Exploited Children (NCMEC), law enforcement, and/or other appropriate legal authorities as required by law. Users acknowledge that the Company is obligated to comply with applicable laws, including mandatory reporting requirements, and that such compliance is independent of and does not diminish user responsibility for Content they attempt to generate or actually generate through the Services.


14. Payment Processing and Renewal Terms

All payments must be made using a valid payment method accepted by the platform. By submitting payment details, you represent that you are authorized to use the payment method provided and that all information submitted is accurate. Payments may be facilitated by the applicable Payment Processor or associated third-party processors.


In order to complete a purchase, you may be required to supply certain information to allow us to process and authorize your transaction, including, without limitation, your name, billing address, card number, card expiration date, card security number, and other relevant information. 


You represent and warrant that (i) you have the legal right to use the form of payment that you submit and that (ii) all information provided in connection with that form of payment is true, complete, and correct. You acknowledge that we may use third-party payment processors, including the applicable Payment Processor, to facilitate any payment, and that by submitting your information to us you grant us the right to provide this information to such third parties for processing purposes.


The price for each subscription will be clearly stated on the platform and may change from time to time at our sole discretion. We reserve the right to modify pricing for future subscription periods without prior notice.


You agree not to report as fraudulent, lost, or stolen any form of payment which you have used in conjunction with payment to us unless you have a good faith basis to believe it is in fact fraudulent, lost, or stolen. You further agree not to initiate chargebacks or report as unauthorized any charge by us for goods or services unless you have a good faith basis to believe the charge is in fact unauthorized.


Unless you affirmatively cancel your subscription through your account settings or by contacting customer support, your subscription will automatically renew at the end of each subscription term. A renewed subscription will have the same term length as the immediately preceding subscription period. At the time of renewal, your designated payment method will be charged the applicable Subscription Fee.


If your subscription was purchased using a credit or debit card, the subscription will automatically renew regardless of whether the original term was one month, one year, or any other duration. In the case of cancellation, the current billing period is considered fully paid and non-refundable, and only subsequent billing periods will be cancelled.


15. Tax

Value-Added Tax (VAT), sales tax, excise tax, or other applicable taxes may be included in, or added to, your purchase price depending on your country, state, territory, city, or other jurisdiction. Tax rates may vary accordingly based on applicable local regulations. You are responsible for all taxes associated with your use of the Services.

16. Cancellation

Either the applicable Payment Processor, the Company, or the Subscriber may terminate the subscription at any time, with or without cause, by providing notice to the other party. Subscribers are responsible for all charges incurred through the effective date of termination.


Subscribers may cancel their subscription at any time through any of the following methods:


A. Visit https://brazzers.ai, navigate to the account management or cancellation section, and follow the provided instructions.


B. Log in to the Members' Area and select "Support" or "Cancel Subscription" in the footer or account settings.


C. Contact our customer support team using the contact options provided at https://support.brazzers.ai.


D. Use the cancellation links provided within transaction confirmation receipts to cancel directly.


Cancellation requests will be processed in accordance with these Terms. No refunds will be provided for the remainder of the current billing cycle unless otherwise required by applicable law or determined at our sole discretion.


17. Modifying Subscription Plans

You may upgrade or downgrade your subscription plan at any time through your account settings. Changes to your subscription tier will take effect at the beginning of the next billing cycle unless otherwise specified. Price adjustments corresponding to the new subscription tier will apply upon renewal. Downgrading your subscription may result in loss of access to certain features or Content associated with higher-tier plans.


18. Refund Policy

Refunds of purchases or recurring charges may be requested by contacting customer support through the methods specified in this Section. Refunds or credits will not be issued for partially used subscription periods. Cancellation of future recurring billing may be requested in accordance with Section 16, Cancellation.


Refund Eligibility by Payment Method


To ensure consistency and transparency, the applicable Payment Processor applies refund eligibility timeframes and conditions based on the payment method used, as outlined below.
 
 Credit Card Payments: For payments made via credit card, you have a statutory right to withdraw from the contract within 14 days of the original transaction date without giving any reason, in accordance with Cyprus consumer protection law implementing EU Directive 2011/83/EU. During this 14-day period, refund requests will be processed as a matter of right. Beyond the statutory withdrawal period, discretionary refund requests may be reviewed and processed on a case-by-case basis at the applicable Payment Processor discretion. Approval of one discretionary refund does not create any obligation to approve future requests or establish any ongoing entitlement.
 
 Alternative Payment Methods: For transactions completed using alternative payment methods, including but not limited to gift cards, cryptocurrency, or prepaid instruments, you retain your statutory right to withdraw from the contract within 14 days of the payment date in accordance with Cyprus consumer protection law implementing EU Directive 2011/83/EU. While we will make reasonable efforts to process refunds through the original payment method, where this is technically impossible or disproportionately difficult, we will offer an alternative refund method (such as bank transfer or credit to an alternative payment method you designate) to ensure your statutory rights are protected. Technical limitations of a payment method do not affect your statutory withdrawal rights.


General Refund Policy


In addition to your statutory rights under applicable consumer protection law (including but not limited to the 14-day withdrawal right under Cyprus law implementing EU Directive 2011/83/EU), the applicable Payment Processor reserves the right to grant a discretionary refund or account credit for purchases made through the Services based on an evaluation of the specific circumstances. Statutory refunds are processed as a matter of legal obligation. Discretionary refunds are issued without admission of liability and may be subject to the limitations, policies, and processing timelines of the original payment method used, provided such limitations do not affect your statutory rights.


If a refund is approved, it will be credited solely to the payment method used in the original transaction. The applicable Payment Processor will not issue refunds via cash, check, wire transfer, or to a different payment mechanism than that originally used.


Your statutory consumer rights (including the 14-day withdrawal right under Cyprus law implementing EU Directive 2011/83/EU) cannot be restricted, delayed, or made conditional upon completion of any identity verification process or resolution of account status issues. Statutory refunds will be processed within the timeframes required by law regardless of account status. For discretionary refunds beyond statutory rights, which are granted at the applicable Payment Processor’s sole discretion, users are encouraged to resolve any pending account status issues promptly to facilitate processing.


19. Limitation of Liability

THE SERVICES ARE PROVIDED TO YOU ON AN "AS-IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, AND SUBJECT TO MANDATORY STATUTORY RIGHTS AND WARRANTIES UNDER CONSUMER PROTECTION LEGISLATION (INCLUDING WARRANTIES OF SATISFACTORY QUALITY, FITNESS FOR PURPOSE, AND CONFORMITY WITH DESCRIPTION UNDER CYPRUS LAW IMPLEMENTING EU DIRECTIVES 2011/83/EU AND 2019/770/EU ON DIGITAL CONTENT AND SERVICES), WE DISCLAIM ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ADDITIONAL WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND TITLE WITH RESPECT TO THE SERVICES, TO THE EXTENT SUCH DISCLAIMER IS PERMITTED BY LAW.


THE COMPANY SHALL NOT BE RESPONSIBLE FOR THE COMPLETENESS, ACCURACY, RELIABILITY, OR APPROPRIATENESS OF INFORMATION PROVIDED BY AI-GENERATED COMPANIONS AND SHALL NOT ASSUME ANY LIABILITY FOR ANY OPINIONS, STATEMENTS, DEPICTIONS, OR CONTENT EXPRESSED OR PRODUCED BY SUCH SOFTWARE.


WE DO NOT WARRANT THAT:



SUBJECT TO THE LIMITATIONS SET OUT IN APPLICABLE LAW, AND EXCEPT IN CASES OF DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE, FRAUD, FRAUDULENT MISREPRESENTATION, GROSS NEGLIGENCE, WILFUL MISCONDUCT, BREACH OF MANDATORY CONSUMER PROTECTION PROVISIONS (INCLUDING THOSE RELATING TO CONFORMITY OF DIGITAL CONTENT AND SERVICES UNDER CYPRUS LAW IMPLEMENTING EU DIRECTIVE 2019/770/EU), OR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW, WE SHALL NOT BE RESPONSIBLE OR LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OR ANY OTHER DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFIT, REVENUE OR BUSINESS, COST OF SUBSTITUTE PROCUREMENT, LOSS OF DATA, EMOTIONAL DISTRESS, OR REPUTATIONAL HARM, ARISING FROM YOUR USE OF (OR INABILITY TO USE) THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, EXCEPT WHERE SUCH DAMAGES ARE A REASONABLY FORESEEABLE CONSEQUENCE OF OUR BREACH OF MANDATORY CONSUMER PROTECTION PROVISIONS. UNDER NO CIRCUMSTANCES SHALL WE BE HELD LIABLE FOR ANY DELAY OR FAILURE IN PERFORMANCE RESULTING DIRECTLY OR INDIRECTLY FROM ANY CAUSES BEYOND OUR REASONABLE CONTROL, EXCEPT WHERE SUCH DELAY OR FAILURE CONSTITUTES A BREACH OF MANDATORY CONSUMER PROTECTION PROVISIONS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND SUBJECT TO MANDATORY CONSUMER PROTECTION PROVISIONS UNDER CYPRUS LAW (INCLUDING REMEDIES FOR NON-CONFORMING DIGITAL CONTENT AND SERVICES UNDER CYPRUS LAW IMPLEMENTING EU DIRECTIVE 2019/770/EU), OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES (EXCLUDING LIABILITY FOR DEATH, PERSONAL INJURY, FRAUD, FRAUDULENT MISREPRESENTATION, GROSS NEGLIGENCE, WILFUL MISCONDUCT, AND BREACH OF MANDATORY CONSUMER PROTECTION PROVISIONS) SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, EXCEPT WHERE HIGHER DAMAGES ARE RECOVERABLE UNDER MANDATORY CONSUMER PROTECTION LAW.


SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.


20. Links to Third-Party Websites and Services

The Services may contain links to or integrations with third-party websites or services. The Company does not control and is not responsible for such third-party services, and your use of them is at your own risk.


21. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of Cyprus, without giving effect to its conflict of law provisions, regardless of your physical location or country of residence.


Any disputes, claims, or controversies arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of the Republic of Cyprus, and you hereby consent to the personal jurisdiction and venue of such courts. Transactions are governed by the country of the merchant of record, and use of the Services is governed by the laws stated in the Terms applicable to the platform from which the purchase was made.


22. Changes to Terms and Policies

We reserve the right to update, modify, or make changes to these Terms and any other Policies from time to time in our sole discretion. We may notify you of changes by making the revised version of these documents accessible through the Services or by other reasonable means. Changes will become effective immediately upon posting unless otherwise specified.


Please review these documents periodically to ensure familiarity with the most current version. You can determine when these documents were last revised by referring to the "Date of Revision" at the top of this document.


If you do not agree with the revised Terms and Policies, you must immediately stop using the Services and cancel your subscription. Your continued access or use of the Services after any changes to these documents have been posted constitutes your acceptance of and agreement to such changes.


We may change the platform, features, and scope of the Services from time to time, with or without notice. We may also stop, suspend, or restrict provision of the Services in full or in part toward any user or group of Users, as set out in these Terms and Policies.


23. Termination and Assignment

These Terms will continue in effect until terminated by either you or us. You may terminate these Terms at any time by ceasing your access and use of the Services and, as applicable, cancelling your paid subscription in accordance with Section 16. If you are a paid subscriber, the processing of fees and any refund eligibility shall be subject to the respective rules set forth in these Terms and the policies of the payment processor.


We may terminate these Terms and your right to access or use the Services for good cause, including but not limited to material breach of these Terms, any other Policies, or applicable law. We will provide you with reasonable prior notice of termination except where immediate termination is required by law or necessary to prevent harm, fraud, or abuse. Upon termination for cause, your right to use the Services will cease, and we may delete your account and associated data in accordance with our Privacy Notice and applicable data protection law. If you are a paid subscriber and termination is not due to your breach, you will be entitled to a pro-rata refund for any unused subscription period.


We reserve and retain the right to assign, transfer, or subcontract our rights and obligations under these Terms or the operation of the Services to any third parties without restriction. Notice of any material assignment may be posted on the Services, and your continued use of the Services following such notice indicates your consent to the assignment.

24. Communication and Contact Options

By registering to this Website, you expressly and specifically consent to receiving electronic communications from us relating to your account. These communications may involve sending emails to your email address provided during registration, or posting communications on the Website, or in the “My Account” or "Settings" page and may include notices about your account (such as change in password or confirmation emails) and are part of your relationship with us. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing. You should maintain copies of electronic communications by printing a paper copy or saving an electronic copy.

In accordance with Articles 11 and 12 of Regulation (EU) 2022/2065 (the “Digital Services Act” or “DSA”), by registering as a User on this Website (and by using the same), you expressly and specifically consent to receiving electronic communications from us relating to your account. We provide multiple contact options in compliance with the DSA, which you can use for communications on topics specific to the DSA: you can reach us via email at dsa@brazzers.ai, through our webform, or by mailing us at Aylo Freesites Ltd, Block 1, 195-197 Old Nicosia-Limassol Road, Dali Industrial Zone, 2540, Nicosia, Cyprus. Please conduct all communication in English or Greek.

For any removal orders pursuant to Regulation (EU) 2021/784 (the “Terrorist Content Online Regulation” or “TCO”), designated competent EU authorities can complete our removal form. After submission of this form, you will receive further instructions by e-mail, which you may respond to with a removal order. For such removal orders, please use the template provided in Annex I of the TCO and conduct all communication in either English or Greek.

25. Contact Information and Notices

For general inquiries, customer support, or questions regarding your account or use of the Services, you may contact us at: support@brazzers.ca
To report suspected violations of these Terms, inappropriate content, illegal activity, suspected Child Sexual Abuse Material (CSAM), Non-Consensual Content (NCC), or other content that violates applicable law or platform policies, please report it to the Website by clicking here.

26. Content Complaint Process

We support a complaint process that allows for the reporting of content that may violate our Terms, that you believe may be illegal or objectionable, or which otherwise may violate applicable Visa and Mastercard Rules for adult content. All complaints will be addressed within five (5) business days. In the event there is evidence of illegal content, we will proceed to remove it immediately. Complaints can be submitted by using the “Content Removal” option in the footer of the Website.

27. Complaint Handling Procedure

If we take any action concerning you, your account, or any interaction on the Website, as you may lodge a complaint against such decision.

The deadline for submission of a complaint is six (6) months after notification of the respective decision has been communicated to you. To lodge a complaint, you may email dsa@brazzers.ai from the email associated with your account or wherefrom notice of the decision has been communicated, and the correspondence must include as much information as possible to allow us to investigate your complaint, and an explanation of the reason(s) for which you believe your complaint to be justified.

We handle complaints in a timely, non-discriminatory, diligent, and objective manner. We may reverse previous decisions if a complaint sufficiently demonstrates that:

28. Abuse of Reporting and/or Complaint Handling System

We may suspend your access to our reporting and internal complaint-handling systems for a reasonable period of time if you frequently submit notices or complaints that are manifestly unfounded. Prior to such suspension we may issue a warning, provided that this does not conflict with the purpose of the suspension or with other, appropriate measures that may be applied. When deciding on the suspension, we consider factors such as the frequency, severity, and impact of your violation(s), as well as any prior measures imposed. Examples of misuse of our reporting and/or complaint-handling system that may be subject to suspension include, but are not limited to:

29. Online Safety Act - Rules Applicable to Australian Users

For the purposes of this section:

Class 1A Material and Class 1B Material may hereinafter collectively be referred to as “Illicit Material”.
Per the provisions of the Online Safety Act (2021) (the “OSA”) Users and Subscribers hereby ensure and subsequently warrants that:

30. Arbitration Agreement & Waiver of Certain Rights (EU)

This section shall only apply to Users located in the European Union.

We cooperate with out-of-court dispute settlement bodies (“Dispute Settlement Bodies”) that have been certified in accordance with Art. 21(3) of the DSA. The European Commission publishes a list of these bodies.

If you have your place of establishment or are located in the European Union, you have the right to select a Dispute Settlement Body to assist in resolving disputes relating to decisions previously taken by us regarding Content uploaded by you, or notices you submitted to us. This includes cases in which complaints have remained unresolved by our internal complaint-handling system, as described in section “Complaint Handling Procedure”.

We reserve the right to refuse to cooperate with your selected Dispute Settlement Body if:

Any decisions taken by Dispute Settlement Bodies shall not be binding on either you or us. We are neither willing nor obligated to participate in dispute resolution proceedings with consumers before a consumer arbitration board under the EU Directive on Consumer ADR.

31. Miscellaneous

If any provision of these Terms or any other Policies is found to be unlawful, void, or for any reason unenforceable by a court of competent jurisdiction, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. Such provision will be enforced to the maximum extent possible so as to effect the intent of the parties.


These Terms, together with all incorporated Policies, constitute the entire agreement between you and us pertaining to your access and use of the Services. Any prior or contemporaneous written or oral agreements pertaining thereto are hereby superseded and replaced in their entirety.


Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.

Section headings in these Terms are for convenience only and shall not govern the meaning or interpretation of any provision.

We will collect and process your personal information and technical data in accordance with our Privacy Notice, which is incorporated into these Terms by reference.


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Toqon LLC, 610 Brazos ST, Suite 500, Austin, Texas 78701-3284, USA
Toqon EU Ltd, 195-197 Old Nicosia-Limassol Road, Dali Industrial Zone 2540, Block 1, Cyprus